About Us

The Consumerdata team design, administer and collect customer satisfaction surveys, comment cards and web surveys.

We are a specialist customer satisfaction measurement company that is headquartered in Leeds in the United Kingdom. We process four million satisfaction surveys each year and have published, processed and analysed questionnaires for hundreds of customers in over 35 countries.

Although many see us as a specialist travel and tourism customer measurement house, Consumerdata has undertaken programmes for financial institutions, retailers, manufacturers, airports and government authorities .

Wherever you are in the world, we can help you build stronger relationships with your customers through better understanding of their needs. We can also assist you with monitoring service and operational performance; developing the profile of your market; and measuring customer loyalty and employee satisfaction.

We tailor our services to your needs.